Employment

For over 40 years, the Carole Robertson Center for Learning has been a leader in educating, enriching, and empowering children and families. We are always looking for quality individuals with experience and skills in the child development and social services fields. The Center offers a variety of employee benefits.

These include:

  • Quality Programs

    • NAEYC accredited
    • low child-to-teacher ratios
    • program coordinators at each site
    • parental involvement

  • Educational Advancement

    • tuition assistance
    • book stipends
    • milestone and retention awards for certified teachers
    • linkages to degree and scholarship programs
    • support from entry-level aide to child development professional
  • Competitive Benefits

    • health, dental, life, short-term disability, and supplemental insurance
    • 401(K) plan
    • Employee Assistance Program
    • credit union

Open Positions

  • FAMILY SUPPORT SPECIALIST

    The Family Support Specialist (FSS) works with an assigned case load of families to provide a full range of services, including parent support and education, enrollment/eligibility, health and social services, and other case management functions.

    MAJOR RESPONSIBILITIES AND KEY TASKS

    1. Develop and maintain positive working relationships with children and families in programs.
    2. Implement a designated parent education/involvement curriculum model, and work with parents to support and enhance their role of first Teacher with the children.
    3. Reach out to parents to share activities from the curriculum for the parents to do with their child.
    4. Support and partner with parents in positive role modeling. Help parents build their skills as parents in order to support growth, development and education of their child(ren).
    5. Provide in-house supportive services to parents and families on a short-term basis, as appropriate, and under the supervision of the position’s supervisor.
    6. Make referrals to outside agencies and follow up on referrals, as appropriate.
    7. Ensure agency compliance with all contractual and audit requirements for specific program coordinator.
    8. Plan field trips appropriate for program needs.
    9. Participate in staffing associated with individualized planning for children.
    10. Responsible for leveraging resources and services for children, youth and families in the program.
    11. Act as liaison between agency staff and external organizations that provide social services.
    12. Advocate on behalf of children, youth, and families.
    13. Implement informational seminars and support service sessions for parents which promote positive family relationships, address parental concerns, disseminate information, and provide a comfortable forum for parents to share and receive support and feedback.
    14. Complete intake and complete paperwork and documentation of eligibility for Head start, Subsidized Child Care, Child and Adult Care Food program, and all other contractual funding sources.
    15. Perform other duties as assigned.

    QUALIFICATIONS

    Applicants for the position of Family Support Specialist shall possess a B.A. degree in Social Work, Human Services, or a related field. Must have at least 1 year experience working with children and their families.

    PROFESSIONAL EXPERIENCE

    • Must have at least 1 year experience working with children and their families.
    • Must have good oral and written communication skills.
    • Must possess clerical and record keeping competence.
    • Demonstrated computer skills – proficiency in Microsoft Word and Excel.
    • Bilingual (Spanish) proficiency preferred.

    Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.

    Job seekers in need of a reasonable accommodation to complete the application process should
    call (312) 243-7300 ext. 226 with their request.

  • Out-of-School Time (OST) School-Age Mentor and Pre-K Assistant Teacher

    The OST School-Age Mentor/Pre-K Assistant teacher ensures high quality programming for preschool students in the morning and for school age students (K-6 th grade) in the afterschool and then works full time with school age students in the summer. Staff maintains a physically and emotionally enriching environment with clear and consistent limits and expectations. Staff plans and facilitates project-based activities, helps build social-emotional skills and communicates with families.

    MAJOR RESPONSIBILITIES AND KEY TASKS

    OST Mentor position (Afternoons and Summers)

    • Plan and Facilitate engaging activities based on Active learning principles following the SAFE framework (Sequenced, Active, Focused and Explicit) and tailored to the individual needs of youth
    • Assist with homework, identifying any strengths and challenging areas and communicating those with parents and teachers
    • Collaborate with fellow mentors to plan and execute events and outings
    • Maintain program records for your class, including, but not limited to, classroom attendance, meal counts, child assessments, accident reports, referrals for social services, and anecdotal notes related to health, peer relationships, individualized goals etc.
    • Maintain safety and create a welcoming environment for all youth and families using group established norms and expectations.
    • Communicate successes and incidents with parents and set goals around academic and behaviors
    • Maintain systems to recognize positive behaviors and build social emotional skills in all youth
    • Create and follow up with action plans with parents and youth to correct any negative, unsafe, or disruptive behaviors
    • Conduct reflective supervision with assistant mentors
    • Ensure high-quality programming based on the Youth Program Quality Assessment measures
    • Ensure all behavior and goal setting discussions between staff/volunteers and youth/families is strengths based, youth centric and solution focused
    • Ensure all supplies, classroom, common use areas and playground are maintained and left better than the way they were found
    • Maintain overall professional personal appearance adhering to the guidelines of CRCL
    • Participate in staff meetings, training sessions, conferences, workshops, and other professional
    development activities
    • Demonstrate respect, understanding, and patience to all youth and adults from all cultural backgrounds, with an appreciation for their interests, creativity, capabilities, beauty, and means of expression.
    • Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
    • Ability to formulate lesson plans, prepare written materials, and articulate lesson plans.
    • Comply and adhere to all compliance and licensure standards, including local, state and national regulatory entities
    • Ability to frequently sit, stand, or bend, for prolonged periods.
    • Physical agility to attend to the activity levels of youth.
    • Perform other duties as assigned

    Assistant teacher Pre-K role (Mornings)

    • In collaboration with the Managing Associate Teacher, guide and facilitate activities of the children, including: daily activities and field trips
    • Perform the functions of this position with a strong understanding of the Head Start Performance Standards and the component plans; and thorough knowledge and application of Developmentally Appropriate Practices;
    • Assist in maintaining a comprehensive and ongoing portfolio assessment for each child, including weekly observations in each area, examples of the child's work, and a developmental assessment.
    • Collaborate with family support staff to exchange information pertinent to the identification and services of children with disabilities.
    • Guide children's acquisition of social skills and the ability to meet widely held expectations across all developmental domains.
    • Assist in implementing children's I.E.P. (Individual Education Plan) or I.F.S.P. (Individual Family Service Plan) seeking clarification for any aspects that are not well understood.

    REQUIRED EDUCATION AND EXPERIENCE

    The applicant for the position of Afterschool Lead Mentor must possess one of the following:

    • Associate’s degree in early childhood education, recreation, or child development and a Level 2-3 ECE and IT credential; OR
    • Child Development Associate credential (CDA) and a level 1 ECE credential; and
    • Minimum one year of experience plus thirty semester hours from an accredited college or university with six semesters related to school-age child care, child development, elementary education, physical education, recreation, camping or other related fields; OR
    • Minimum two years of experience in a recreational program or licensed day care center serving school-age children and six semester hours from an accredited college or university related to school-age child care, child development, elementary education, physical education, recreation, camping or other related fields

    Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.

    Job seekers in need of a reasonable accommodation to complete the application process should
    call (312) 243-7300 ext. 226 with their request.

  • Human Resources Generalist

    The Human Resources Generalist is responsible for performing HR related duties on a professional level and works closely with HR management in supporting employees at all three sites. The position carries out responsibilities in the following functional areas: Strategic Planning, Talent Management, Training, and Employee Development, Compensation, Performance Management, Benefits Administration and Compliance with applicable employment rules

    MAJOR RESPONSIBILITIES AND KEY TASKS

    1. Assist in implementing, maintaining, and updating automated human resource database system (PAYCOM and COPA and Cityspan, etc.) for current and former employee.
    2. Responsible for creating and maintaining electronic employee personnel files/record job history, including education credentials, first aid, and CPR certification, physical exams. Follow up on renewal dates of medical certifications background checks, and all other license compliance components.
    3. Interpret benefit and retirement plans and policies in order to facilitate administration, respond to questions, and interface with carriers to solve complex benefits problems.
    4. Responsible for processing background checks for all employees, temporary employees, volunteers, interns, and consultants in accordance with licensing standards and requirements.
    5. Serves as an expert for recruiting candidates, meeting fill-rate requirements. Uses traditional and non-traditional resources to identify and attract quality candidates. Ensures high visibility on job boards and other resources to attract candidates.
    6. Screens resumes, interviews candidates, administers appropriate assessments, reference/background checking, make recommendations for hire, and delivers employment offers for both exempt and non-exempt positions. Manages current candidate activity within the HRIS system and maintains all recruitment files
    7. Develops and maintains excellent relationships with internal and external clients to ensure the achievement of staffing goals. Collaborate and follow-up consistently with hiring managers and employees.
    8. Manages internal transfer process including selection and offer.
    9. Conducts exit interviews, analyze data, and make recommendations to management team as it relates to corrective action and/or improvement.
    10. Facilitates HR related training and New Hire Orientation to employees.
    11. Maintains memberships and affiliations with trade/professional organizations related to HR
    12. Maintain liaisons with agency brokers, benefit providers, and all other professional colleagues as necessary.
    13. Files EEO-1 report annually and maintain other records, reports, and logs to conform to EEO regulations.
    14. Responsible for maintaining the employee handbook and policies and procedures manual.
    15. Administers the compensation program and assists with the performance evaluation program.
    16. Counsels and provides guidance to management with regard to corrective action procedures. Responds to and facilitates resolution of employee relations issues including but not EEOC charges for VP HR review.
    17. Perform other duties and special projects as assigned.

    QUALIFICATIONS

    EDUCATION

    B.A. in Human Resources or related field.

    PROFESSIONAL EXPERIENCE
    • 3 - 5 years of HR experience, preferably in community-based, nonprofit social service setting.
    • Excellent oral and written communication skills
    • Proficiency with HRIS and Microsoft Office Suite
    • Ability to analyze the causes of interpersonal conflict and resolve communication issues
    • Most have in-depth knowledge of HR core competencies
    • SHRM certification preferred
    • Strong organizational, problem-solving, and analytical skills. Ability to manage priorities and workflow.
    • The ability to understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity and development of HR within the agency
    • Strong work ethic, and desire to achieve excellence
    • Must be able to interface at all levels of the organization
    • Possess a true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure high level of employee engagement

    Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.

    Job seekers in need of a reasonable accommodation to complete the application process should
    call (312) 243-7300 ext. 226 with their request.

  • Education Tutors/Coaches

    Carole Robertson Center for Learning is hiring education Tutors/Coaches between the ages 18-24 years old for a grant-based position serving the westside community. The Education Tutor/Coach will be eligible to participate in this Youth Employment and Education Initiative at either 2929 West 19th Street or 3701 Ogden Avenue beginning now and ending December 31, 2020.

    This Position will be Part-Time $15/Hour, with 20-30 hours per week scheduled.

    During this Program the Education Tutor/Coach will receive training to effectively work with School Age Children, Behavioral and Classroom Management training, CPR/First Aid, and Abuse and Neglect, and Trauma informed training. The Education Tutor/Coach will also receive training to develop their LinkedIn and other professional Job readiness skills.

    Key tasks will include:

    Maintain a high-quality youth development space where youth feel physically and emotionally safe. This includes keeping each students space clean, clutter free and sanitized. Creating learning areas where the students may engage in play, online learning and other education related activities in a socially distanced manner.

    • Help support students with their remote learning. Assist youth with navigating the online tools.
    • Assist with homework, identifying any strengths and challenging areas and communicating those with parents and teachers
    • Maintain systems to recognize positive behaviors and build social emotional skills in all youth
    • Ensure all supplies, classroom, common use areas and playground are maintained
    • Participate in staff meetings, training sessions, conferences, workshops, and other professional development activities
    • Comply and adhere to all compliance and licensure standards, including local, state and national regulatory entities
    • Ability to frequently sit, stand, or bend, for child’s physical needs.
    • Physical agility to attend to the activity levels of youth.

    Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.

    Job seekers in need of a reasonable accommodation to complete the application process should
    call (312) 243-7300 ext. 226 with their request.

  • Managing Associate Teacher

    A. Classification: Exempt
    B. Reports to Early Learning Site Director or Early Learning Assistant Site Director
    C. Programs & Impact

    Under the direction of the Director and Assistant Director, assists in overseeing and directing the planning, organizing, and implementation of education services for children, in addition to full-time classroom teacher duties, which includes developing and implementing individual educational plans for children.

    MAJOR RESPONSIBILITIES AND KEY TASKS

    1. Perform the functions of this position with a strong understanding of the Head Start Performance Standards and the component plans; and thorough knowledge and application of Developmentally Appropriate Practices;
    2. Guide and facilitate activities of the children, including: daily activities, field trips, selecting and arranging equipment and materials in the classroom;
    3. Cooperate with other staff and classroom groups to maintain the smooth functioning of the program, which at times may require changes to meet the needs of the children;
    4. Maintain a comprehensive and ongoing portfolio assessment for each child, including weekly observations in each area, examples of the child's work, and a developmental assessment.
    5. Use home visits and parent conferences to discuss the child's individual development and progress, assist the parents in developing observational skills and solicit parent observations;
    6. Eat with and assist children in development of social and self-help skills, and sound nutritional practices;
    7. Collaborate with family support staff to exchange information pertinent to the identification and services of children with disabilities;
    8. Collaborate with the mental health director to discuss mental health needs of children;
    9. Guide children's acquisition of social skills;
    10. Attend staff training and meetings, and board and parent meetings as requested;
    11. Maintain a safe and healthy classroom environment. Assure that classroom equipment, furniture, materials, and supplies are properly maintained and stored;
    12. Use the playground as an extension of the classroom; assures that the playground is safe;
    13. Assist in conducting the daily health and environment checklist;
    14. Assist in implementing children's I.E.P. (Individual Education Plan) or I.F.S.P. (Individual Family Service Plan) seeking clarification for any aspects that are not well understood;
    15. Assist in recruiting and orienting volunteers, providing them with guidance as needed,
    16. Complete and submit required forms and records in a timely and accurate fashion, e.g., lesson plans, time sheets, meal reports etc.;

    17. Oversight:
    17a. Supervisory responsibility of teacher assistant and aide. This responsibility includes but is not limited to all functions of reflective supervision and staff evaluation, mentorship, and coaching.
    17b. Review teacher assistant and aide contributions to lesson plans, schedules, room arrangements and portfolio assessments to assure their accordance with requirements;
    17c. Actively participate in the development and implementation of the teacher assistant and aide professional development plan;
    17d. Assure that files are complete, accurate, and confidentially maintained; and
    17e. Perform other duties, as may be required.

    Follows procedures as required by licensing and funding agencies (including but not limited to Illinois DCFS Licensing Standards, City of Chicago Health Requirements for Day Care Centers, Head Start Performance Standards, Chicago Public School requirements, Carole Robertson Center for Learning Policies and
    Procedures and quality standards as defined by the National Association for the Education of Young Children)

    QUALIFICATIONS / EDUCATION

    • A baccalaureate or advanced degree in early childhood education or child development and A Level 5 ECE and IT credential; or
    • A baccalaureate or advanced degree in education and a Level 5 ECE and IT credential with an Illinois Pre-K certification;
    • Have knowledge and experience in the philosophy and practices of Head Start (or comparable child development programs), early childhood education, developmentally appropriate practice, and bilingual education;
    • Proof of a physical examination within the last six months, which includes a tuberculosis test, and comply with other background checks as required by the Agency and/or DCFS licensing;
    • Personal qualifications as required in Part 407: Licensing Standards for Day Care Centers, emotional maturity, willingness to cooperate with the aims of the program, respect for children and adults, flexibility, patience, good personal hygiene, and physical and mental health which does not interfere with responsibilities; and
    • An education or experience in collaborating with parents in the education of their children.

    PHYSICAL DEMAND

    • Requires ability to use abstract reasoning, problem solving, planning, and analytical skills in: Training, evaluation, and program development;
    • Requires effective interpersonal and oral communication skills for supervisory duties;
    • Requires effective writing and oral communication skills to conduct meetings and to prepare reports that are clear, complete, comprehensive, and use good grammar and punctuation;
    • Requires proficient use of technology, Microsoft word, Outlook, and the ability to acclimate to online portal usage for recording observations, assessments, and lesson planning.
    • Successful experience working in a team setting,
    • Ability to present a positive image of the organization to members of the community;
    • Visual and auditory acuity within professionally determined normal ranges, with correction if need;
    • Manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, fax machine, copier, and tape recorder;
    • Must be able to lift 25 pounds;
    • Experience successfully working with a culturally diverse staff and clients.

    Working Conditions:

    • Possible exposure to blood and bodily fluids or tissues;
    • Possible exposure to communicable diseases;
    • Job requires sitting for long period of time (during planning and reporting) and standing for long periods of time (during work with children, observations, and training), as well as stooping, squatting, and running.

    Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.

    Job seekers in need of a reasonable accommodation to complete the application process should call (312) 243-7300 ext. 226 with their request.

  • Teacher Aide

    A. Classification: Non-Exempt
    B. Reports to Managing Associate Teacher
    C. Programs & Impact

    Under the direction of the Managing Associate Teacher assists in overseeing and directing the planning, organizing, and implementation of education services for children, in addition to full time classroom teacher duties, which includes developing and implementing individual educational plans for children.

    MAJOR RESPONSIBILITIES AND KEY TASKS

    1. Perform the functions of this position with a strong understanding of the Head Start Performance Standards and the component plans; and thorough knowledge and application of Developmentally Appropriate Practices;
    2. In collaboration with the Managing Associate Teacher, guide and facilitate activities of the children, including: daily activities, field trips, selecting and arranging equipment and materials in the classroom and use home visits and parent conferences to discuss the child's individual development and progress, assist the parents in developing observational skills and solicit parent observations;
    3. Cooperate with other staff and classroom groups to maintain the smooth functioning of the program, which at times may require changes to meet the needs of the children;
    4. Assist in maintaining a comprehensive and ongoing portfolio assessment for each child, including weekly observations in each area, examples of the child's work, and a developmental assessment.
    5. Eat with and assist children in development of social and self-help skills, and sound nutritional practices;
    6. Collaborate with family support staff to exchange information pertinent to the identification and services of children with disabilities. Guide children's acquisition of social skills and the ability to meet widely held expectations across all developmental domains.
    7. Assist in implementing children's I.E.P. (Individual Education Plan) or I.F.S.P. (Individual Family Service Plan) seeking clarification for any aspects that are not well understood;

    Follows procedures as required by licensing and funding agencies (including but not limited to Illinois DCFS Licensing Standards, City of Chicago Health Requirements for Day Care Centers, Head Start Performance Standards, Chicago Public School requirements, Carole Robertson Center for Learning Policies and Procedures and quality standards as defined by the National Association for the Education of Young Children)

    QUALIFICATIONS

    • An associate’s degree in early childhood education or child development and a Level 2-3 ECE and IT credential; or
    • A Child Development Associate credential (CDA) and a level 1 ECE credential ;
    • Have knowledge and experience in the philosophy and practices of Head Start (or comparable child development programs), early childhood education, developmentally appropriate practice, and bilingual education;

    PHYSICAL DEMAND

    The physical demands described here are representative of those that must be met by an employee to successfully perform.

    Requires ability to use abstract reasoning, problem solving, planning, and analytical skills in: Training, evaluation, and program development; Requires effective writing and oral communication skills; proficient use of technology, Microsoft word, Outlook, and the ability to acclimate to online portal usage for recording observations, assessments, and lesson planning.
    Must be able to lift 25 pounds;

    1. Possible exposure to communicable diseases;

    Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.

    Job seekers in need of a reasonable accommodation to complete the application process should call (312) 243-7300 ext. 226 with their request.

  • Teacher Assistant

    A. Classification: Non-Exempt
    B. Reports to Managing Associate Teacher
    C. Programs & Impact

    The Teacher Assistant assists in planning and implementing developmentally appropriate daily programming for an assigned group of children. The Teacher Assistant provides care, nurturance, protection, and supervision for all children, especially those in the assigned group, at the site, on field trips, and during school escort/pickup services.

    MAJOR RESPONSIBILITIES AND KEY TASKS

    1. Assist in planning and implementing a variety of creative, developmentally-appropriate activities to enhance children’s social, physical, emotional, cognitive and motor skill development in a classroom environment. Participates actively with children at all times during such activities.
    2. Assist in maintaining the physical environment, both indoors and outdoors, that includes constant supervision of children, toys, and equipment. Responsible for ensuring safe, clean, and healthy conditions in all surroundings with children in accordance with all licensing requirements and consistent with agency philosophy and policies. This includes, but is not limited to, statute/policy regarding appropriate supervision of children.
    3. Assist in planning, implementing, and participating in classroom activities that foster children’s freedom of choice. The classroom activities must be sensitive to the needs of individual children including their individual learning styles, habits, and disabilities, if applicable.
    4. Participate in staff meetings, training sessions, conferences, workshops, and other professional development activities.
    5. Responsible for maintaining communication with parents as needed regarding children’s daily activities, progress, and concerns.
    6. Establish a positive link with parents, and welcome them into comfortable and constructive roles in the classroom.
    7. Foster awareness, understanding and appreciation of various cultures through group activities and appropriate role modeling.
    8. Make referrals to the Social Service Team to ensure that children with special needs and families with functional concerns that may affect the child’s experience at the Center.
    9. Write regular, anecdotal notes about the observed health, peer relationships, adult/child relationships, behavioral concerns, and areas of growth for each child in the assigned group.
    10. Help children become aware of their roles as integral members of groups. Support positive peer and adult/child relationships and problem solving within groups.
    11. Work as a member of a team that includes program management staff, training coordinators, classroom staff, and support staff.
    12. Assume an equal share of routine classroom housekeeping responsibilities.
    13. Assist with maintaining program records, including, but not limited to, classroom attendance, meal counts, child assessments, accident reports, and anecdotal notes.
    14. Other duties as assigned.

    Follows procedures as required by licensing and funding agencies (including but not limited to Illinois DCFS Licensing Standards, City of Chicago Health Requirements for Day Care Centers, Head Start Performance Standards, Chicago Public School requirements, Carole Robertson Center for Learning Policies and Procedures and quality standards as defined by the National Association for the Education of Young Children)

    QUALIFICATIONS

    EDUCATION (Head Start):
    Applicant for the position of Teacher Assistant shall possess a current CDA in either Infant Toddler or Early Childhood Development, determined by group or age assigned.

    EDUCATION (CPS):
    Applicants for the position of Teacher Assistant must have a minimum of 60 college credits, with a minimum of 15 credits in Early Childhood Education/Child Development.

    PHYSICAL DEMAND
    The physical demands described here are representative of those that must be met by an employee to successfully perform.

    • Requires frequent sitting, standing, bending, or stooping for prolonged periods.
    • Requires lifting up to 25 lbs.
    • Requires physical agility to attend to the physical needs and activity levels of children.

    PROFESSIONAL EXPERIENCE
    • Demonstrated oral and written communication skills.
    • Must have experience in applied skills in music theory, performance, and/or education.
    • Must participate in the planning of and implementation of music and arts related program, special events.
    • Ability to appropriately represent the agency to external partners, collaborators, funders, and volunteers.
    • Bilingual (Spanish) proficiency as indicated for program needs.

    Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.

    Job seekers in need of a reasonable accommodation to complete the application process should call (312) 243-7300 ext. 226 with their request.

  • Chief Operating Officer (COO)

    POSITION LEVEL: Senior Executive Management
    POSITION CLASSIFICATION: Exempt
    POSITION REPORTS TO: Chief Executive Officer
    POSITION LOCATION: 1111 S. Western Ave, Chicago, IL 60612

    POSITION SUMMARY

    Carole Robertson Center for Learning (the Center) seeks to hire a visionary, seasoned, strategic, and process-minded COO. The COO’s primary responsibilities will be to grow the capacity of the Center, lead with impact, and develop a performance culture among a team of diverse, passionate, and talented individuals. The COO will support others at the Center towards delivering measurable, effective results that are actionable and attainable. As a member of the Executive Leadership Team, the COO will propel tremendous impact by focusing on the refinement and optimization of day-to-day operations through the organization.

    The COO will be a strategic and results-oriented leader, charged with establishing and implementing internal systems and processes to drive growth, efficiency, effectiveness, collaboration, and continuous improvement across the organization.This position will serve as a key partner to the CEO, providing input to the ongoing development of services and support of the organization’s strategic initiatives.

    The COO will have the skills, sensitivity, and personal confidence to tap into the power that each team member brings to the Center’s mission. The COO will bring efficient and effective systems to increase the productivity and growth of the organization, critical to retaining and building on the Center’s current trajectory.

    MAJOR RESPONSIBILITIES AND KEY TASKS

    • Oversee the Human Resources, Operations, Information Technology, and Facilities departments within the organization.
    • Serve as a thought partner to the CEO and executive leadership team, working closely with them to achieve the vision as well as maintain partnership and effective lines of communication.
    • Provide effective and inspiring leadership by being actively involved in all programs and services and developing a broad and deep knowledge of community needs and alignment to the Center’s programs.
    • Provide a vision for the operations of early childhood and youth development landscape to support the future well-being of programs and services as we adapt the organization to the changing landscape.
    • Ensure the continued financial viability of Center’s operational departments through sound fiscal management.
    • Identify opportunities for the Center to leverage cross-program strengths to take advantage of new opportunities and/or to address organizational challenges.
    • Champion a spirit of collaboration and open communication across all organizational departments and operations to advance systems integration and foster trust among team members.
    • Lead, coach, develop, and retain Center’s high-performance senior management team with an emphasis on developing capacity in strategic analysis and planning, and program budgeting.
    • Promote a culture of high performance, service excellence, accountability, and continuous improvement that values learning, diversity and inclusion, accountability, and a commitment to high-quality services.
    • Develop and execute innovative strategic growth plan and track progress through metrics and dashboards.
    • Work closely with CEO and Board of Directors on board planning, board recruitment and high priority initiatives.
    • Build and sustain excellent relationships at multiple levels internally and with the various external constituencies including the Board of Directors, and the full range of partner organizations and stakeholders.
    • Monitor internal operational processes and procedures and lead change management efforts where necessary to achieve operational excellence.
    • Utilize data and analysis through metrics to drive development decisions and achieve strategic objectives.
    • Maintain organizational efficiency while allowing for the building of consensus and recognition of teamwork.
    • Serve as a catalyst for change and growth - inspiring others to think entrepreneurially and inject new ideas.
    • Perform other duties as assigned.

    COMPETENCIES

    • Change Capacity—ability to pivot and respond to increasingly unpredictable and disruptive situations by leading in the development and implementation of processes, tools and techniques used to advance desired organizational outcomes.
    • Results-Proven Track Record—demonstrable ability to exceed goals with a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment; high level of business acumen including successful P&L management; the ability to balance the delivery of programs against the realities of a budget; and problem solving, project management, and creative resourcefulness.
    • Strategic Vision and Agility—ability to think strategically, anticipate future consequences and trends, and incorporate them into the organizational plan.
    • Capacity Building—ability to effectively build organization and staff capacity, developing a top-notch workforce and the processes that ensure the organization runs smoothly.
    • Leadership and Organization—exceptional capacity for managing and leading people; a team builder who has experience in scaling up organizations; ability to connect staff both on an individual level and in large groups; capacity to enforce accountability, develop and empower top-notch leaders from the bottom up, lead from the top down, cultivate entrepreneurship, and learn the strengths and weaknesses of the team so as to put people in a position to succeed.
    • Action and Results Oriented—enjoy working hard and looking for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary.
    • General Management—thorough understanding of finance, operations, systems, and human resources; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, and human resources.

    REQUIR ED KNOWLEDGE, SKILLS AND ABILITIES

    • Minimum Master’s Degree from accredited college/university in business, education, nonprofit management, and/or human services field required.
    • Minimum 7-10 years of experience in executive management within the non-profit and social services sector.
    • Minimum 7-10 years of experience overseeing operational growth, strategy, and development in complex structural environments.
    • Previous experience leading Human Resources, Operations, Information Technology, and Facilities functions.
    • Proven track record of effectively leading operations within a direct service organization.
    • Must be action-oriented, entrepreneurial, agile, and nimble.
    • Must possess innovative approaches to operational management.
    • Must possess excellence in organizational management with an ability to coach senior level employees to manage and develop high functioning performance teams.
    • Ability to be a strategic thought partner.
    • Ability to prioritize and communicate to team members key objectives and tactics necessary to achieve organizational goals.
    • Ability to develop and implement quality programs and data-driven program evaluation strategies.
    • Ability to leverage strengths across multiple program areas.
    • Ability to set priorities decisively, delegate responsibilities, assure accountability and allocate resources to ensure results.
    • Ability to point to specific examples of having led organizational change management, transformation projects and program development.
    • Ability to engage and influence a wide range of stakeholders.
    • Strong written and verbal communication skills; a persuasive and passionate communicator with excellent public speaking skills.
    • Strong financial acumen in the creation and monitoring of budgets including procurement activities.
    • Unwavering commitment to diversity, equity, and inclusion.
    • Demonstrates passion, humility, integrity as a leader.
    • Exudes a positivity, compassion, and care in every facet of the role.

    Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.

  • Strategic Priorities Manager

    A. POSITION CLASSIFICATION: Exempt
    B. Job Type: First/Mid-Level Manager
    C. POSITION REPORTS TO: Chief Executive Officer
    D. POSITION LOCATION: 1111 S. Western Ave, Chicago, IL 60612

    POSITION SUMMARY

    The Strategic Priorities Manager serves as a project manager and strategic thought partner to the Chief Executive Officer on key organizational priorities and projects to advance the mission and vision of the Carole Robertson Center for Learning. This role works with the CEO and the executive team to execute and manage high-priority, cross-functional projects. The Strategic Priorities Manager supports the CEO, serving as her proxy in community meetings and committees, and helps to manage relationships with external stakeholders, providing analysis and advice, and drafting executive communications for internal and external stakeholders. The Strategic Priorities Manager will play a key role in the implementation of the Carole Robertson Center’s strategic plan. This role will also monitor the organization’s impact through performance indicators and dashboards as well as assist with additional projects as determined by the CEO.

    MAJOR RESPONSIBILITIES AND KEY TASKS
    • Manage internal teams and workflows for the Carole Robertson Center's three-year strategic plan.
    • Develop organizational dashboards for, monitor progress of, and assist with implementation of the Carole Robertson Center's strategic plan.
    • Manage cross-functional project groups, including projects dedicated, but not limited, to grant-writing, budget planning, programmatic expansion, and event planning.
    • Develop dashboards to track and measure progress, specifically related to executive team and CEO-led initiatives and projects.
    • Manage relationships and coordination with internal teams to ensure timely completion of projects.
    • Support relationships with external stakeholders, including, but not limited to, strategic planning partners, community networks, elected officials, government agency partners, research partners, donors, funders, and advocacy groups as assigned by the CEO with an eye towards advancing the Carole Robertson Center's mission, vision, and agenda.
    • Develop reports, analyses, and memos to inform Board of Directors meetings.
    • Assist in research of topics, analysis of data, and preparation of briefs, memos or speeches for CEO.
    • Staff meetings and advisory groups that involve CEO participation, including planning agendas and materials, and coordinating follow through.
    • Represent the Carole Robertson Center as proxy for the CEO as needed.
    • Draft external communications, remarks, and publications for the CEO.
    • Support scheduling, planning, staffing, and executing of CEO-led events, board meetings, and other councils/committees that the CEO serves on.
    • Work with the executive team and staff from all departments to move the organization's strategic priorities and objectives forward.
    • Perform other duties and special projects as assigned.

    REQUIR ED KNOWLEDGE, SKILLS AND ABILITIES

    • Minimum Bachelor’s Degree from accredited college/university in social services, education or related field
    • Project Management Professional (PMP) Certification or equivalent a plus
    • Minimum 3 – 5 years of relevant experience
    • Minimum two years of experience working in a mission-driven organization in a role supporting senior management
    • Some knowledge of early learning and youth development programming, and human services government contracts preferred
    • Previous experience coordinating internal resources and third parties/vendors for flawless execution of projects
    • Demonstrated experience in managing “upward” among senior leadership
    • Demonstrated ability to work in a fast-pace environment with multiple projects and priorities
    • Excellent oral and written communication skills
    • Excellent organizational and multi-tasking skills with an attention to detail
    • Ability to relate to diverse internal and external constituents and strong team collaborator
    • Ability to prioritize and communicate to team members key objectives and tactics necessary to achieve organizational goals.
    • Ability to work effectively in a team environment are required
    • Sound decision-making and initiative-taking skills
    • Proven experience designing key performance indicator dashboards
    • Proven experience in project management within agile environment
    • Strong analytical and budgeting skills
    • Proficiency in technology, including Microsoft Office and Power BI
    • Unwavering commitment to diversity, equity, and inclusion
    • Demonstrates passion, humility, integrity as a leader
    • Exudes a positivity, compassion, and care in every facet of the role

    Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.